Policies and Terms

1. A signed Engagement Contract, notating project specifications, is required upon securing iAssistHR's services.

2. Payment is due upon receipt of work.  Payments can be made via cash, check (established clients only), cashier's check, money order or PayPal (PayPal account is not required and Visa, Mastercard, Discover and American Express are accepted thru PayPal).

3. Regular hourly rates are billed in 15 minute increments with a two-hour minimum.

4. Projects requiring expedited or holiday service will be charged an additional 25% over the standard hourly rate.

5. Clients will be charged for incidental expenses such as long distance rates, postage/shipping costs, printing etc..  All charges will be approved in advance.

6. iAssistHR uses TraxTime to accurately log time spent. A detailed timesheet/report will be provided for all time billed.

7. Retainer Clients: Our retainer plans are used by clients that need our services on an ongoing basis.  Retainer plans are invoiced and due in advance by the 1st of every month.  10% of unused hours will be credited to the following month.